AI & software glossary
Plain-language definitions of the AI and software concepts behind Versoft Lab's work.
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AI Agent
An AI agent is a program built on a language model that interprets goals, plans steps and executes actions autonomously, connecting to external tools, data and APIs.
Versoft Lab builds custom AI agents that operate inside each company's processes to automate tasks and handle queries.
LLM (Large Language Model)
An LLM (Large Language Model) is an artificial-intelligence model trained on large volumes of text to understand and generate natural language, answer questions and reason over instructions.
Versoft Lab integrates LLMs from OpenAI, Gemini and Anthropic with its clients' systems and data to build agents and conversational experiences.
Process Automation
Process automation uses software to run repetitive tasks without human intervention. When combined with AI, workflows can interpret language, make decisions and adapt to context.
Versoft Lab automates manual processes by connecting a company's systems with intelligent agents that run continuously.
Conversational Business Intelligence
Conversational Business Intelligence lets users query business data in natural language, without writing SQL or depending on IT. A language model turns the user's question into queries over connected databases and sources.
Versoft Lab built Gaby AI, a conversational BI platform that connects databases and ERPs to support decisions without depending on IT.
REST API
A REST API is an interface that lets different applications communicate through standard HTTP requests to read and write data. It is the foundation for integrating systems, mobile apps and third-party services.
Versoft Lab develops high-concurrency REST APIs and microservices that connect web platforms, mobile apps and AI agents.
RAG (Retrieval-Augmented Generation)
RAG (Retrieval-Augmented Generation) is a technique that connects a language model to a private knowledge base: before answering, the model retrieves relevant information from your documents or data and uses it to generate accurate, up-to-date responses.
Versoft Lab uses RAG to build chatbots and agents that answer with each company's real context and data.
Microservices
Microservices are a software architecture that splits an application into small, independent services, each responsible for a specific function. It allows scaling, deploying and maintaining each part separately.
Versoft Lab designs platforms with a microservices architecture to achieve high performance and scalability.
AI-First
AI-First describes a development approach in which artificial intelligence is a core part of the product design from the start, not an afterthought. Architecture and experience decisions are built around AI capabilities.
Versoft Lab is an AI-First studio: every product combines solid engineering with AI from day one.